Materna Health · New York City

Frequently Asked Questions

Care for the in-between. Real answers about visits, insurance, and how Materna works.

Visits and scheduling

How quickly can I be seen?

Often the same day. Same-day and next-day visits are a core part of how Materna works. Call or text (917) 938-7745, or book online.

How do I book an appointment?

Call or text (917) 938-7745, or book online. If you are newly pregnant, the fastest path is the Confirm My Pregnancy visit.

What happens at my first appointment?

Your first appointment, in person or by telehealth, begins with a consultation with our medical team. We review your health history, perform an exam focused on your symptoms, and offer any needed tests or treatments such as bloodwork, ultrasound, or IV therapy. If you are experiencing nausea and vomiting, we assess severity using the HELP Score developed by the HER Foundation and create a care plan for you. We can start interventions as early as the fourth week, following ACOG guidelines.

What should I bring to my first appointment?

Your insurance card, a valid ID, any relevant medical records, and a list of the medications you are taking.

Do I need a referral?

No. You do not need a referral to be seen at Materna.

Is telehealth available?

Yes. Telehealth is available for most visit types.

What are your office hours?

Monday through Wednesday, 8 am to 8 pm. Thursday, 8:30 am to 5 pm. Friday, 8:30 am to 6 pm. Saturday, 8 am to 2 pm.

Where are you located and how do I get there?

We are at 130 7th Ave South in Manhattan's West Village. Parking is available in garages nearby. The closest subway stations are Christopher Street (1 train) and 14th Street (1, 2, and 3 trains). We are five blocks from the Christopher Street PATH station.

Insurance and pricing

Do you accept insurance?

We work with most commercial insurance plans. Unfortunately, at this time we do not accept Medicaid or Medicare. If we are out of network with your plan, we provide a detailed receipt you can submit to your carrier for reimbursement. See our Insurance and Pricing page for details.

Do you offer self pay pricing?

Yes. We offer transparent self pay pricing, and we provide a detailed receipt you can submit to your insurance carrier for reimbursement.

Early pregnancy

How early in pregnancy can I be seen?

From your first positive test. We can begin care as early as week four of pregnancy, and we see women through the end of pregnancy and into the postpartum period.

What is the difference between morning sickness and hyperemesis gravidarum (HG)?

The best way to tell the difference is to take the HELP Score. Morning sickness includes nausea with or without vomiting and mild dehydration, can be managed at home, and is usually limited to the first trimester. Hyperemesis gravidarum is more severe and requires medical care. It does not always involve vomiting; severe nausea alone can be HG. Weight loss is not required for the diagnosis. HG can last throughout pregnancy.

Iron and anemia

What causes iron deficiency anemia during pregnancy?

Iron deficiency anemia can be caused by a simple increase in blood volume, but it can have other causes as well: naturally low iron levels, multiple pregnancies spaced closely together, morning sickness or severe morning sickness such as hyperemesis gravidarum (HG), and low iron intake from diet.

What are the early signs of anemia during pregnancy?

Early signs of anemia to watch for include fatigue, shortness of breath even with mild activity, lightheadedness or dizziness, paleness, cold feet and hands, rapid heartbeat or heart palpitations, and headaches.

Fertility and cycle monitoring

When are results sent to my fertility clinic?

Ultrasound and lab results are sent by 3 PM EST whenever possible. We understand how critical same day data is during stimulation cycles.

Will you communicate directly with my fertility clinic?

Yes. We send results directly to your clinic and follow the monitoring instructions outlined in your protocol. We work around your clinic's workflow, not the other way around.

Do you support out of town and international patients?

Yes. We regularly support patients traveling to New York, including fertility patients cycling from across the U.S. and around the world. Our team is experienced in coordinating with clinics across time zones.

About Materna

What is a concierge OB/GYN?

A concierge OB/GYN practice offers direct access, longer visits, and same-day availability, outside the constraints of a traditional insurance-driven office. Materna is a new concept OB/GYN built for the in-between weeks of women's health: fertility, early pregnancy, first trimester symptom relief, and postpartum recovery.

Is Materna a replacement for my OB?

No. Materna works alongside your OB, every step. We care for the in-between: the weeks before your first OB visit, the symptoms that cannot wait, and the recovery that continues after six weeks. Your OB stays your OB.

Who does Materna serve?

Women across New York City and the surrounding boroughs, from our office in the West Village. We also support patients traveling to NYC, including fertility patients who need local monitoring.

How do I reach the team after my appointment?

We use Spruce Health, a HIPAA compliant secure portal, to communicate with all of our patients. You can text us and upload information through Spruce. You can also call or text (917) 938-7745 or email hello@maternahealthcare.com.

Still have questions?

Call or text (917) 938-7745 · hello@maternahealthcare.com

Book a visit