GDPR Policy

At Materna, your privacy is important to us. In compliance with the General Data Protection Regulation (GDPR), we are committed to protecting the personal data of all our users, patients, and visitors. This policy outlines how we collect, use, store, and protect your information.

1. What Data We Collect

We may collect the following types of personal data:

  • Name, contact information, and date of birth

  • Medical history or health-related details (if provided via contact forms or patient portals)

  • Communication preferences

  • Technical data such as IP address, browser type, and usage information through cookies

2. How We Use Your Data

We only process your data when we have a lawful basis to do so, including:

  • Providing medical services or consultations

  • Responding to inquiries or appointment requests

  • Sending updates or relevant health information (with your consent)

  • Maintaining site functionality and security

3. Data Sharing

We do not sell or trade your personal data. We may share your information with trusted third parties only when necessary, such as:

  • Healthcare professionals involved in your care

  • IT service providers who support our systems (under strict data agreements)

  • Legal or regulatory bodies, if required by law

4. Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request deletion of your data (when legally permitted)

  • Restrict or object to certain data processing

  • Withdraw consent at any time (for marketing or optional services)

To exercise your rights, please contact us using the details provided on our website.

5. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy or to comply with legal obligations. Medical data may be stored securely for a period in accordance with healthcare regulations.

6. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. This includes encrypted communication, secure servers, and restricted access to sensitive information.

7. Cookies

Our website uses cookies to enhance user experience, analyze traffic, and support site functionality. You can manage cookie preferences through your browser settings.

8. Changes to This Policy

We may update this GDPR Policy periodically. The most recent version will always be available on our website.